Located on the Lower Floor of The Mall at Cribbs Causeway, near Bristol, you’ll find Ernest Jones opposite M&S. We’re conveniently positioned close to the entrance for car parks D and E. Visit the store to discover a stunning range of luxury and fashion watches including TAG Heuer, Omega and Bell & Ross, alongside exclusive diamond jewellery collections from Le Vian, Tolkowsky, Neil Lane Bridal and Arctic Light. We also stock stylish jewellery collections from Olivia Burton, Gucci and Michael Kors, so you’ll have plenty of choice. If you have any questions or need a hand finding the perfect piece, we recommend booking an appointment with one of our jewellery experts who’ll be happy to help. They can also discuss our repairs, valuation, finance and personalisation services. We look forward to welcoming you soon.
Went just after Xmas for a browse with the Family; Matt was very helpful and friendly; returned recently and seen by Matt and Phaedra; both really helpful. Excellent experience. Thank you.
SS
Stephen Sherring
Jan 3, 2026
1.0
bad store manger would not price match will not buy again in that store need training waited half hour
KF
Kenzie Findlay
Dec 26, 2025
5.0
Dan provided exceptional service during our visit of this store
TH
T H
Jan 15, 2024
1.0
Came in this evening to exchange an engagement ring with my partner for a smaller size.
When I explained the situation that we would like to exchange the item for a different size it was met with a long silence as if we were inconveniencing the supervisor.
The supervisor went on to ask a few details and really put emphasis on the fact that we had already changed the first ring for another size prior to our visit this evening, and how wrong we were.
She also stated clearly so my partner could hear exactly how much the ring cost, the fact that I had received a 20% discount (mentioned twice) and the fact that the ring was definitely under £1,500.00. I found this extremely rude and unprofessional and very inconsiderate.
This was a special purchase for the one I love and have asked to marry me. Such a shame to be served by this person.
Won’t be shopping here again.
Ernest Jones is located on the Lower Floor, Unit 535, of The Mall at Cribbs Causeway, Bristol, near the entrance for car parks D and E, opposite M&S.
What are the opening hours of Ernest Jones at Cribbs Causeway?
Ernest Jones is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What types of products does Ernest Jones offer?
Ernest Jones offers a stunning range of luxury and fashion watches including TAG Heuer, Omega, and Bell & Ross, as well as exclusive diamond jewellery collections and stylish designer jewellery from Olivia Burton, Gucci, and Michael Kors.
Does Ernest Jones provide any special services for customers?
Yes, Ernest Jones offers ring sizing, repairs, valuation, finance, personalisation services, and customers can book an appointment with jewellery experts for assistance.
Can I have my watch or jewellery repaired at Ernest Jones?
Yes, Ernest Jones provides jewellery and watch repair services in-store.
What payment methods are accepted at Ernest Jones?
Ernest Jones accepts debit cards and mobile NFC payments; they do not require cash only and do not accept checks.
Does Ernest Jones offer delivery or in-store pickup?
Ernest Jones offers delivery and in-store pickup services, but same-day delivery and curbside pickup are not available.
Are there any nearby places to eat or grab a drink near Ernest Jones?
Yes, nearby dining options include The Shake Lab (ice cream and cafe), GBK Bristol Cribbs Causeway and Gourmet Burger Kitchen (burger restaurants), Tortilla (Mexican restaurant), Wagamama Bristol Cribbs Causeway, and M&S Cafe.
Which stores near Ernest Jones could I visit to complement my jewellery shopping?
Nearby complementary stores include Clugau and Pandora for jewellery, The Watch Lab and Tudor for watches, and LUSH UK for cosmetic and beauty products.
How can nearby transport or parking facilities help me visit Ernest Jones?
Ernest Jones is conveniently located near the entrances for car parks D and E at The Mall at Cribbs Causeway, making it easy for customers arriving by car to visit the store.
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